Privacy Policy

This Privacy Policy sets out how we, www.snatchu.com, collect, store and use information about you when you use or interact with our website, www.snatchu.com (our website) and where we otherwise obtain or collect information about you.

Anyone can use our Website without registration to purchase but not to sell. This will make you anonymous user as we cannot much your identity. However, we still track the information provided for ordering such as name, email ip address, addresses and any other information you provide so we can execute your orders keep your cart and favourites via cookies. Your information will still may transfer to third parties such as payment processor (PAYPAL) and sellers can process your information so they can provide you with the goods and services you ordered.

This Privacy Policy is effective from 15th August, 2018.

OUR DETAILS:

Snatch U (we, our and us) operates the website.

Snatch U based in Cyprus Our  address is Pansedon 16A  Limassol, 3115 Cyprus

Our contact email address is [email protected]

 

SUMMARY:

This section summarizes how we obtain, store, and use information about you. It is intended to provide a very general overview only. It is not complete in and of itself and it must be read in conjunction with the corresponding full sections of this Privacy Policy.

  • Data controller: snatchu.com
  • How we collect or obtain information about you:
  • When you provide it to us by contacting us.
  • From your use of our website, using cookies and
  • From third parties.

Information we collect: Name, Contact details, IP address, information from cookies, information about your computer or device, information about how you use our website, which pages you have viewed, the time when you view them and what you clicked on, the geographical location from which you accessed our website.

How we use your information: for administrative and business purposes, particularly to contact you to improve our business and website, to fulfil our contractual obligations, to advertise our goods and services, to analyse your use of our website, and in connection with our legal rights and obligations.

Disclosure of your information to third parties: only to the extent necessary to run our business, to our service providers, to fulfil any contracts we enter into with you, and where required by law or to enforce our legal rights.

Do we sell your information to third parties (other than in the course of a business sale or purchase or similar event): No we are against such things and we will never sell anything you provide to us or this website.

How long we retain your information: for no longer than necessary, taking into account any legal obligations we have, any other legal basis we have for using your information. For specific retention periods in relation to certain information which we collect from you.

How we secure your information: using appropriate technical, technological and organizational measures such as storing your information on secure servers, encrypting transfers of data to or from our servers using Secure Sockets Layer (SSL) technology, only granting access to your information where necessary.

Cookies: are small text files with letters and numbers placed in the memory of your browser or device when you visit a website or view a message. Cookies allow a website to recognize a particular device or browser.

Types of Cookies:

  • Session Cookies: these are mainly used to allow us to keep items in your cart or favourites when shopping online. These cookies expire when the browser is closed.
  • Persistent Cookies:these remain in operation, even when you have closed the browser. They remember your login details and password so you don’t have to type them in every time you use the site. The law concerning permanent cookies stipulates that they need to be deleted after a period of six months
  • Third-party cookies: these are installed by third parties with the aim of collecting certain information to carry out various research into behaviour, demographics etc

Use of cookies: We use cookies on our website including essential, functional, and analytical and targeting cookies. If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for 6 months. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish a comments, items and other information, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

How to remove these cookies?

Go to your browser settings and remove them. You can do this in any browser. Please refer to your browser support to do that or contact us!

Can I refuse these cookies?

Yes, you can block your browser to accept any kind of cookies however you may lose from user experience that snatchu provides you.

We may Transfers your information outside the European Economic Area: we will only transfer your information outside the European Economic Area for business management, maintenance, up gradation, payments etc. or if we are required to do so by law.

Your rights in relation to your information

  • to access your information and to receive information about its use
  • to have your information corrected and/or completed
  • to have your information deleted
  • to restrict the use of your information
  • to receive your information in a portable format
  • to object to the use of your information
  • to withdraw your consent to the use of your information

 

Sensitive personal information: we do not knowingly or intentionally collect what is commonly referred to as ‘sensitive personal information’. Please do not submit sensitive personal information about you to us.

WEB SERVER LOG INFORMATION:

We use multiple servers closest to your location, to host our website. Our website server automatically logs the IP address you use to access our website as well as other information about your visit such as the pages accessed, information requested, the date and time of the request, the source of your access to our website, and your browser version and operating system.

USE OF WEBSITE SERVER LOG INFORMATION FOR IT SECURITY PURPOSES:

We do not access log data from our website server collect and store server logs to ensure network and IT security and so that the server and website remain uncompromised. This includes analysing log files to help identify and prevent unauthorized access to our network, the distribution of malicious code, denial of services attacks and other cyber attacks, by detecting unusual or suspicious activity.

Unless we are investigating suspicious or potential criminal activity, we do not make, nor do we allow our hosting provider to make, any attempt to identify you from the information collected via server logs.

Legal basis for processing: compliance with a legal obligation to which we are subject (Article 6(1)(c) of the General Data Protection Regulation.

USE OF WEBSITE SERVER LOG INFORMATION TO ANALYSE WEBSITE USE AND IMPROVE OUR WEBSITE:

We use the information collected by our website server logs to analyse how our website users interact with our website and its features. For example, we analyse the number of visits and unique visitors we receive, the time and date of the visit, the location of the visit and the operating system and browser used.

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interest: improving our website for our website users and getting to know our website users’ preferences so our website can better meet their needs and desires.

You can reject some or all of the cookies we use on or via our website by changing your browser settings, but doing so can impair your ability to use our website or some or all of its features. For further information about cookies, including how to change your browser settings, please see our cookies policy.

INFORMATION WE COLLECT WHEN YOU CONTACT US:

We collect and use information from individuals who contact us in accordance with this section.

Email:

When you send an email to the email address displayed on our website we collect your email address and any other information you provide in that email.

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interest(s): responding to enquiries and messages we receive and keeping records of correspondence.

Legal basis for processing: necessary to perform a contract or to take steps at your request to enter into a contract (Article 6(1)(b) of the General Data Protection Regulation.

Reason why necessary to perform a contract: where your message relates to us providing you with goods or services or taking steps at your request prior to providing you with our goods and services, we will process your information in order to do so.

TRANSFER AND STORAGE OF YOUR INFORMATION:

Emails you send us will be stored within the European Economic Area.

Reviews and Comments:

When you purchase from our website you will get notify by email to review your order experience or seller. That, you can do it before receiving the notification email. This may require your Name email and any other information you share with us. All these will not be visible to our website except your name and comment and any images you upload until you ask for deletion of your post. Anything you share will be visible to our website and third parties and maybe searchable from google and social media.

Contact form:

When you contact us using our contact form, we collect name, email address, and IP address. We also collect any other information you provide to us when you complete the contact form including any optional information, such as phone number or company name. If provide any images and attachments, better to avoid anything that contains sensitive information. Some images may contain information such as location (Exif).

If you do not provide the mandatory information required by our contact form, you will not be able to submit the contact form and we will not receive your enquiry.

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interest(s): responding to enquiries and messages we receive and keeping records of correspondence.

Legal basis for processing: necessary to perform a contract or to take steps at your request to enter into a contract (Article 6(1)(b) of the General Data Protection Regulation.

Reason why necessary to perform a contract: where your message relates to us providing you with goods or services or taking steps at your request prior to providing you with our goods and services, we will process your information in order to do so.

TRANSFER AND STORAGE OF YOUR INFORMATION:

Messages you send us via our contact form will be stored within the European Economic Area and in some cases outside the European Economic Area on our servers to provide the best over-roll experience.

Post:

If you contact us by post, we will collect any information you provide to us in any postal communications you send us.

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation.

Legitimate interest(s): responding to enquiries and messages we receive and keeping records of correspondence.

Legal basis for processing: necessary to perform a contract or to take steps at your request to enter into a contract (Article 6(1)(b) of the General Data Protection Regulation.

Reason why necessary to perform a contract: where your message relates to us providing you with goods or services or taking steps at your request prior to providing you with our goods and services, we will process your information in order to do so.

INFORMATION WE COLLECT WHEN YOU INTERACT WITH OUR WEBSITE:

We collect and use information from individuals who interact with particular features of our website in accordance with this section.

E-Newsletter:

When you sign up for our e-newsletter on our website or opt to receive news, offers from us by entering the name and email address and clicking subscribe or ticking a box at checkout indicating that you would like to receive your e-newsletter, we collect name and email address.

Legal basis for processing: your consent (Article 6(1)(a) of the General Data Protection Regulation.

Consent: you give your consent to us sending you our e-newsletter by signing up to receive it using the steps described above.

TRANSFER AND STORAGE OF YOUR INFORMATION:

We use a service to send out our e-newsletter and administer our mailing list.

Information you submit to subscribe for our e-newsletter will be stored within the European Economic Area or in some cases to other countries.

Registering on our website:

When you register and create an account on our website, we collect the following information: name, email address, IP address, mailing address, contact and any other information you provide to us when you complete the registration form, including any optional information, such as phone number or company name

If you do not provide the mandatory information required by the registration form, you will not be able to register or create an account on our website.

Legal basis for processing: necessary to perform a contract [or to take steps at your request prior to entering into a contract] (Article 6(1)(b) of the General Data Protection Regulation.

Reason why necessary to perform a contract: creating an account on our website is necessary to allow you to access the goods and services you have purchased from us.

TRANSFER AND STORAGE OF YOUR INFORMATION:

Information you submit to us via the registration form on our website will be stored within the European Economic Area and where is necessary to other countries.

 

 

INFORMATION WE COLLECT WHEN YOU PLACE AN ORDER ON OUR WEBSITE:

We collect and use information from individuals who place an order on our website in accordance with this section.

INFORMATION COLLECTED WHEN YOU PLACE AN ORDER:

Mandatory information:

When you place an order for goods or services on our website, we collect your name, email address, billing address, shipping address, company name, VAT (if applicable), and any other mandatory information you collect from customers at checkout. The information provided in to your order by you and via PAYPAL will be processed by the website and by the seller or vendor of the goods or services you paid.

If you do not provide this information, you will not be able to purchase goods or services from us on our website or enter into a contract with us.

Legal basis for processing: necessary to perform a contract (Article 6(1)(b) of the General Data Protection Regulation.

Reason why necessary to perform a contract: we need the mandatory information collected by our checkout form to establish who the contract is with and to contact you to fulfil our obligations under the contract, including sending you receipts, refunds, goods and order confirmations.

Legal basis for processing: compliance with a legal obligation (Article 6(1)(c) of the General Data Protection Regulation.

Legal obligation: we have a legal obligation to issue you with an invoice for the goods and services you purchase from us. We also have a legal obligation to keep accounting records, including records of transactions.

Optional information:

We also collect optional information from you, such as your phone number and any additional optional information at checkout. We also ask you if you would like to receive marketing communications from us. For further information, see ‘Marketing communications’ in this section below.

Legal basis for processing: your consent (Article 6(1)(a) of the General Data Protection Regulation.

Legitimate interests: you consent to us processing any optional information you provide by submitting that information to us.

Processing your payment:

After you place an order on our website you will need to make payment for the goods or services you have ordered. In order to process your payment, we use a third-party payment processor in this case PAYPAL, your payment will be processed by the third-party payment processor.

The third-party payment processor collects, uses and processes your information, including payment information, in accordance with their privacy policies. You can access their privacy policies here https://www.paypal.com/cy/webapps/mpp/ua/privacy-full.

 

TRANSFER AND STORAGE OF YOUR INFORMATION:

Information relating to the processing of your payment is stored within European Economic Area and other countries.

Legal basis for processing: necessary to perform a contract (Article 6(1)(b) of the General Data Protection Regulation.

Reason why necessary to perform a contract: to fulfil your contractual obligation to pay for the goods or services you have ordered from us.

Marketing communications:

At checkout you will have the option of receiving marketing communications from us.

OUR SIMILAR GOODS AND SERVICES:

You can opt-out from receiving marketing communications in relation to our goods and which are similar to those which you purchase from us, by ticking a box to opt out.

We will send you marketing communications in relation to similar goods and services if you do not opt out from receiving them.

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation.

Legitimate interests: direct marketing and advertising our products and services.

TRANSFER AND STORAGE OF YOUR INFORMATION:

Information you submit to subscribe for our e-newsletter will be stored within the European Economic Area.

OUR GOODS AND SERVICES:

You can opt in to receiving marketing communications from us or our sellers in relation to our goods and services by email. We will send you marketing communications in relation to our goods and services only if you opt-in to receive them.

Legal basis for processing: consent (Article 6(1)(a) of the General Data Protection Regulation.

Consent: you give your consent to us sending you information about our goods and services by signing up to receive such information in accordance with the steps described above.

TRANSFER AND STORAGE OF YOUR INFORMATION:

Information you submit to subscribe for our e-newsletter will be stored within the European Economic Area.

THIRD PARTY GOODS AND SERVICES:

In addition to receiving information about our products and services, you can opt in to receiving marketing communications from us or our sellers in relation third party goods and services by email.

Legal basis for processing: consent (Article 6(1)(a) of the General Data Protection Regulation).

Consent: you give your consent to us sending you information about third party goods and services by signing up to receive such information in accordance with the steps described above.

TRANSFER AND STORAGE OF YOUR INFORMATION:

Information you submit to subscribe for our e-newsletter will be stored within the European Economic Area.

INFORMATION COLLECTED OR OBTAINED FROM THIRD PARTIES:

This section sets out how we obtain or collect information about you from third parties.

Information received from third parties:

Generally, we do receive information about you from third parties. The third parties from which we receive information about you will generally include Apple and Google.

It is also possible that third parties with whom we have had no prior contact may provide us with information about you.

Information we obtain from third parties will generally be your name and contact details, but will include any additional information about you which they provide to us.

Legal basis for processing: necessary to perform a contract or to take steps at your request to enter into a contract (Article 6(1)(b) of the General Data Protection Regulation.

Reason why necessary to perform a contract: where a third party has passed on information about you to us in order for us to provide services to you, we will process your information in order to take steps at your request to enter into a contract with you and perform a contract with you.

Legal basis for processing: consent (Article 6(1)(a) of the General Data Protection Regulation.

Consent: where you have asked that a third party to share information about you with us and the purpose of sharing that information is not related to the performance of a contract or services by us to you, we will process your information on the basis of your consent, which you give by asking the third party in question to pass on your information to us. This maybe google, Facebook etc

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation.

Legitimate interests: where a third party has shared information about you with us and you have not consented to the sharing of that information, we will have a legitimate interest in processing that information in certain circumstances.

WHERE WE RECEIVE INFORMATION ABOUT YOU IN ERROR:

If we receive information about you from a third party in error and/or we do not have a legal basis for processing that information, we will delete your information.

Information obtained by us from third parties:

In certain circumstances we will obtain information about you from certain publicly accessible sources, both EU and non-EU, such as online customer databases, business directories, social media, and websites.

Legal basis for processing: necessary to perform a contract or to take steps at your request to enter into a contract (Article 6(1)(b) of the General Data Protection Regulation).

Reason why necessary to perform a contract: where you have entered into a contract or requested that we enter into a contract with you, in certain circumstances, we will obtain information about you from public sources in order to enable us to understand your business and provide services to you or services to a sufficient standard.

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation.

Legitimate interests: in certain circumstances, we will have a legitimate interest in obtaining information about you from public and private sources. For example, if you have infringed or we suspect that you have infringed any of our legal rights, we will have a legitimate interest in obtaining and processing information about you from such sources in order to investigate and pursue any suspected or potential infringement.

OUR USE OF AUTOMATED DECISION-MAKING AND PROFILING:

We use automated decision making and profiling on our website. We do not consider that this has any legal effect on you or similarly significantly affects you.

You have the right to object to our use of automated decision making and profiling described in this section. You can do that by opting-out of cookies and similar technologies in accordance with the method described in the relevant section below. If you do not want us to process your actual IP address, when you visit our website, you can use a Virtual Private Network (VPN) or a free service.

AUTOMATED DECISION MAKING:

Automated decision-making is decision making by technological means (i.e. by a machine) without human involvement.

USE OF AUTOMATED DECISION MAKING FOR DISPLAY ADVERTISING:

We automate the display advertisements containing our products and services on other websites you visit, you based on the fact that you have visited our website using cookies. For further information on the cookies we use, please see our cookies policy which is which is available on cookie policy page.

Logic involved: automatically displaying advertisements to individuals who have visited our website results in increased efficiencies and costs savings for us than manually displaying advertisements or displaying advertisements by different means.

Significance and envisaged consequences: cookies will be used to recognize the fact that you have visited our website in order to display advertisements to you and will collect information about your online behaviour.

PROFILING:

Profiling is any form of automated processing of your information to evaluate personal aspects about you, in particular to analyse or predict things like your performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.

USE OF PROFILING FOR WEB ANALYTICS:

Our web analytics service, Google Analytics uses collects information such as your location and your behaviour when you access our website and we will only process information from cookies if you have consented to us setting cookies on your computer in accordance with our cookies policy. Information collected about you, once collected is anonymised and stored on an aggregate basis.

Logic involved: by automatically analysing and categorising information such as the location as well as the behaviour and devices of visitors to our website, we are able to gain a better understanding of what our website visitors want, how to improve our website and how to advertise and market our services to them.

Significance and envisaged consequences: cookies will be used to track and store information about your behaviour and device on our website and your location will be analysed based on your IP address. We may target advertisements based on the level of interest we receive from certain visitors and their behaviour on our website.

Legal basis for processing: Article 6(1)(f) of the General Data Protection Regulation.

DISCLOSURE AND ADDITIONAL USES OF YOUR INFORMATION:

This section sets out the circumstances in which will disclose information about you to third parties and any additional purposes for which we use your information.

Disclosure of your information to service providers:

We use third parties to provide us with services which are necessary to run our business or to assist us with running our business.

Your information will be shared with the service providers where necessary to provide you with the service you have requested, whether that is accessing our website, or ordering goods and services from us.

We do not display the identities of all of our service providers publicly by name for security and competitive reasons. If you would like further information about the identities of our service providers, however, please contact us directly via our contact form or by email and we will provide you with such information where you have a legitimate reason for requesting it.

Legal basis for processing: legitimate interests (Article 6(1)(f) of the General Data Protection Regulation.

Legitimate interest relied on: where we share your information with these third parties in a context other than where is necessary to perform a contract, we will share your information with such third parties in order to allow us to run and manage our business efficiently.

Legal basis for processing: necessary to perform a contract and/or to take steps at your request prior to entering into a contract (Article 6(1)(b) of the General Data Protection Regulation.

Reason why necessary to perform a contract: we may need to share information with our service providers to enable us to perform our obligations under that contract or to take the steps you have requested before we enter into a contract with you.

Disclosure of Your Information to Other Third Parties:

We disclose your information to other third parties in specific circumstances, as set out below.

Providing information to third parties such as Google Inc. and Apple: Google collects information through our use of Google Analytics on our website. Google uses this information, including IP addresses and information from cookies, for a number of purposes, such as improving its Google Analytics service. Information is shared with Google on an aggregated and anonymised basis. To find out more about what information Google collects, how it uses this information and how to control the information sent to Google, please see the following page: https://www.google.com/policies/privacy/partners/.

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interest(s): meeting our contractual obligations to Google under our Google Analytics Terms of Service (https://www.google.com/analytics/terms/us.html)

You can opt out of Google Analytics by installing the browser plugin here: https://tools.google.com/dlpage/gaoptout

TRANSFER AND STORAGE OF YOUR INFORMATION:

Information collected by Google Analytics is stored outside the European Economic Area on Google’s servers in the United States of America.

For further information about the safeguards used when your information is transferred outside the European Economic Area.

Sharing your information with third parties, which are either related to or associated with the running of our business, where it is necessary for us to do so. These third parties include our accountants, advisors, affiliates, business partners, independent contractors. Further information on each of these third parties is set out below.

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interest: running and managing our business efficiently.

Accountants:

We share information with our accountants for tax purposes. For example, we share invoices we issue and receive with our accountants for the purpose of completing tax returns and our end of year accounts.

Advisors:

Occasionally, we obtain advice from advisors, such as lawyers and public relations professionals. We will share your information with these third parties only where it is necessary to enable these third parties to be able to provide us with the relevant advice.

Affiliates:

Affiliates are individuals or entities we work with to promote our business by various means, including by advertising our services on their websites. Our affiliates can be in business or individual your affiliates are by industry, sector and sub-sector. Affiliates will share information with us and we will share information with them where you have expressed an interest in our products or services.

Business partners:

Business partners are businesses we work with which provide goods and services which are complementary to our own or which allow us to provide goods or services which we could not provide on our own. We share information with our business partners where you have requested services which they provide whether independently from, or in connection with or own services.

Independent contractors:

Occasionally, we use independent contractors in our business. Your information will be shared with independent contractors only where it is necessary for them to perform the function we have hired them perform in relation to our business.

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interest: running and managing our business effectively.

We do not display the identities of all of the other third parties we may share information with by name for security and competitive reasons. If you would like further information about the identities of such third parties, however, please contact us directly by email and we will provide you with such information where you have a legitimate reason for requesting it.

Sharing your information with a prospective or actual purchaser or seller in the context of a business or asset sale or acquisition by us, a merger or similar business combination event, whether actual or potential.

Legal basis for processing: legitimate interests (Article 6(1)(f) of the General Data Protection Regulation.

Legitimate interest(s): sharing your information with a prospective purchaser, seller or similar person in order to allow such a transaction to take place.

DISCLOSURE AND USE OF YOUR INFORMATION FOR LEGAL REASONS:

Indicating possible criminal acts or threats to public security to a competent authority:

If we suspect that criminal or potential criminal conduct has been occurred, we will in certain circumstances need to contact an appropriate authority, such as the police. This could be the case, for instance, if we suspect that we fraud or a cyber crime has been committed or if we receive threats or malicious communications towards us or third parties.

We will generally only need to process your information for this purpose if you were involved or affected by such an incident in some way.

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation.

Legitimate interests: preventing crime or suspected criminal activity.

In connection with the enforcement or potential enforcement our legal rights:

We will use your information in connection with the enforcement or potential enforcement of our legal rights, including, for example, sharing information with debt collection agencies if you do not pay amounts owed to us when you are contractually obliged to do so. Our legal rights may be contractual (where we have entered into a contract with you) or non-contractual (such as legal rights that we have under copyright law or tort law).

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation.

Legitimate interest: enforcing our legal rights and taking steps to enforce our legal rights.

In connection with a legal or potential legal dispute or proceedings:

We may need to use your information if we are involved in a dispute with you or a third party for example, either to resolve the dispute or as part of any mediation, arbitration or court resolution or similar process.

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation.

Legitimate interest(s): resolving disputes and potential disputes.

For ongoing compliance with laws, regulations and other legal requirements:

We will use and process your information in order to comply with legal obligations to which we are subject. For example, we may need to disclose your information pursuant to a court order or subpoena if we receive one to the National Crime Agency in connection with suspected or potential money laundering matters.

Legal basis for processing: compliance with a legal obligation (Article 6(1)(c) of the General Data Protection Regulation).

Legal obligation(s): legal obligations to disclose information which are part of the laws or if they have been integrated into the Spain’s legal framework.

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation.

Legitimate interest: where the legal obligations are part of the laws of another country and have not been integrated into the Spain’s legal framework, we have a legitimate interest in complying with these obligations.

HOW LONG WE RETAIN YOUR INFORMATION:

This section sets out how long we retain your information. We have set out specific retention periods where possible. Where that has not been possible, we have set out the criteria we use to determine the retention period.

Retention periods:

Server log information: we retain information on our server logs for one year.

Order information: when you place an order for goods and services, we retain that information for six years following the end of the financial year in which you place your order, in accordance with our legal obligation to keep records for tax purposes.

Correspondence and enquiries: when you make an enquiry or correspond with us and sellers for any reason, whether by email, we will retain your information for as long as it takes to respond to and resolve your enquiry, and for further month(s), after which point we will delete your information.

E-Newsletter: we retain the information you used to sign up for our e-newsletter for as long as you remain subscribed or if we decide to cancel our e-newsletter service, whichever comes earlier.

CRITERIA FOR DETERMINING RETENTION PERIODS:

In any other circumstances, we will retain your information for no longer than necessary, taking into account the following:

The purpose and use of your information both now and in the future such as whether it is necessary to continue to store that information in order to continue to perform our obligations under a contract with you or to contact you in the future;

Whether we have any legal obligation to continue to process your information;

Whether we have any legal basis to continue to process your information;

How valuable your information is;

any relevant agreed industry practices on how long information should be retained;

the levels of risk, cost and liability involved with us continuing to hold the information;

how hard it is to ensure that the information can be kept up to date and accurate; and

Any relevant surrounding circumstances.

HOW WE SECURE YOUR INFORMATION:

We take appropriate technical, technological and organisational measures to secure your information and to protect it against unauthorised or unlawful use and accidental loss or destruction, including:

Only sharing and providing access to your information to the minimum extent necessary, subject to confidentiality restrictions where appropriate, and on an anonymised basis wherever possible;

Using secure servers to store your information;

verifying the identity of any individual who requests access to information prior to granting them access to information;

TRANSMISSION OF INFORMATION TO US BY EMAIL:

Transmission of information over the internet is not entirely secure, and if you submit any information to us over the internet, you do so entirely at your own risk.

We cannot be responsible for any costs, expenses, loss of profits, harm to reputation, damages, liabilities or any other form of loss or damage suffered by you as a result of your decision to transmit information to us by such means.

YOUR RIGHTS IN RELATION TO YOUR INFORMATION:

Subject to certain limitations on certain rights, you have the following rights in relation to your information, which you can exercise by sending an email to [email protected]:

To request access to your information and information related to our use and processing of your information;

To request the correction or deletion of your information;

To request that we restrict our use of your information;

To receive information which you have provided to us in a structured, commonly used and machine-readable format (e.g. a CSV file) and the right to have that information transferred to another data controller;

To object to the processing of your information for certain purposes; and

To withdraw your consent to our use of your information at any time where we rely on your consent to use or process that information. Please note that if you withdraw your consent, this will not affect the lawfulness of our use and processing of your information on the basis of your consent before the point in time when you withdraw your consent.

The right not to be subject to a decision based solely on automated processing, including profiling which produces legal affects concerning you or similarly significantly affects you.

In accordance with Article 77 of the General Data Protection Regulation, you also have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or of an alleged infringement of the General Data Protection Regulation.

FURTHER INFORMATION ON YOUR RIGHTS IN RELATION TO YOUR PERSONAL DATA AS AN INDIVIDUAL:

The above rights are provided in summary form only and certain limitations apply to many of these rights. For further information about your rights in relation to your information, including any limitations which apply, please visit the following pages on the ICO’s website:

https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/; and

https://ico.org.uk/for-the-public/is-my-information-being-handled-correctly/

You can also find out further information about your rights, as well as information on any limitations which apply to those rights, by reading the underlying legislation contained in Articles 12 to 22 and 34 of the General Data Protection Regulation, which is available here: http://ec.europa.eu/justice/data-protection/reform/files/regulation_oj_en.pdf

Verifying your identity where you request access to your information

Where you request access to your information, we are required by law to use all reasonable measures to verify your identity before doing so.

These measures are designed to protect your information and to reduce the risk of identity fraud, identity theft or general unauthorised access to your information.

HOW WE VERIFY YOUR IDENTITY:

Where we possess appropriate information about you on file, we will attempt to verify your identity using that information.

If it is not possible to identity you from such information, or if we have insufficient information about you, we may require original or certified copies of certain documentation in order to be able to verify your identity before we are able to provide you with access to your information.

We will be able to confirm the precise information we require to verify your identity in your specific circumstances if and when you make such a request.

YOUR RIGHT TO OBJECT TO THE PROCESSING OF YOUR INFORMATION FOR CERTAIN PURPOSES:

You have the following rights in relation to your information, which you may exercise in the same way as you may exercise by sending an email to [email protected]:

To object to us using or processing your information where we use or process it in order to carry out a task in the public interest or for our legitimate interests, including ‘profiling’ based on any of these purposes; and

To object to us using or processing your information for direct marketing purposes.

You may also exercise your right to object to us using or processing your information for direct marketing purposes by:

Clicking the unsubscribe link contained at the bottom of any marketing email we send to you and following the instructions which appear in your browser following your clicking on that link;

Sending an email to [email protected], asking that we stop sending you marketing communications or by including the words “OPT OUT”.

SENSITIVE PERSONAL INFORMATION:

‘Sensitive personal information’ is information about an individual that reveals their racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic information, biometric information for the purpose of uniquely identifying an individual, information concerning health or information concerning a natural person’s sex life or sexual orientation.

We do not knowingly or intentionally collect sensitive personal information from individuals, and you must not submit sensitive personal information to us.

If, however, you inadvertently or intentionally transmit sensitive personal information to us, you will be considered to have explicitly consented to us processing that sensitive personal information under Article 9(2)(a) of the General Data Protection Regulation. We will use and process your sensitive personal information for the purposes of deleting it.

CHANGES TO OUR PRIVACY POLICY:

We update and amend our Privacy Policy from time to time.

Minor changes to our Privacy Policy:

Where we make minor changes to our Privacy Policy, we will update our Privacy Policy with a new effective date stated at the beginning of it. Our processing of your information will be governed by the practices set out in that new version of the Privacy Policy from its effective date onwards.

Major changes to our Privacy Policy or the purposes for which we process your information:

Where we make major changes to our Privacy Policy or intend to use your information for a new purpose or a different purpose than the purposes for which we originally collected it, we will notify you by email (where possible) or by posting a notice on our website.

We will provide you with the information about the change in question and the purpose and any other relevant information before we use your information for that new purpose.

Wherever required, we will obtain your prior consent before using your information for a purpose that is different from the purposes for which we originally collected it.

CHILDREN’S PRIVACY:

We do not knowingly contact or collect information from persons under the age of 16. The website is not intended to solicit information of any kind from persons under the age of 16.

It is possible that we could receive information pertaining to persons under the age of 16 by the fraud or deception of a third party. If we are notified of this, as soon as we verify the information, we will, where required by law to do so, immediately obtain the appropriate parental consent to use that information or, if we are unable to obtain such parental consent, we will delete the information from our servers. If you would like to notify us of our receipt of information about persons under the age of 16, please do so by sending an email to [email protected].

COPYRIGHT:

The copyright in this Privacy Policy is either owned by, or licensed to, us and is protected by copyright laws around the world and copyright protection software. All intellectual property rights in this document are reserved.

CONTACT INFORMATION:

If you have any questions regarding these terms and conditions of this website, please contact us by any of the following means;

Web: www.snatchu.com

Email: [email protected]

© All rights reserved. August, 2018.